Category: Blog Posts
What makes us feel safe in the world?
I remained eerily calm. I could hear my heart pound in my head, my grip on him was firm, he would not escape me. In this flash I terrified myself.
Organization Change – On the Horizon
What is on your horizon? More of the same? My guess is that is highly unlikely! I think the Three Horizons Framework* perfectly captures three perspectives you all juggle: the manager; the innovator; and the visionary. Horizon 1 (H1) represents the ways we do things to “git her done” and the status quo.Horizon 3(H3) is that far away vision that […]
How to create a sense of belonging in your organization
Eventually, we are likely to find that the more we grow in relationship to one another, the more we gain acceptance in one another’s eyes and the greater the acceptance, the greater the latitude we allow one another to express our unique humanity.
We need a better process
A good process is not linear but reflects a system that is networked and a situation that is fluid.
Finding Community
…in a Covid World of Work The structure of community is about belonging and connection. It includes the ways we do things, idiosyncratic practices, routines, and even rituals, that may annoy us but mostly assure us we are part of something larger than ourselves. We participate in order to contribute and receive value in return. […]
Prosperity Through Change
I am now certain that there are times when agitation and confrontation are necessary to reach consensus about what is necessary. I am equally convinced that engagement through dialogue can be as, if not more, powerful.
Inclusion with Full Participation
When people who are different from “our kind” join our ranks, we may get agitated or excited without being able to articulate quite why. We might say it is great to see a new face, but as the inclusion of others grow, we may experience “implicit bias” which is a bias of which we are […]
What abstract art taught me about systems change
When change happens quickly and we do not have time to ponder, in meticulous fashion, the shape, form and structure of the scene before us, we are forced to rely on our inner guide to make meaning. That is the essence of abstract art. The artist is working from an inner world without reliance on references from the outer world to create meaning.
What does extraordinary change look like?
Pioneers venture into uncharted territory, they perform advance work to understand the lay of the land, navigate obstacles and create paths for others to follow. In today’s VUCA (volatile, uncertain, complex and ambiguous) world, leaders need a few pioneers to help them chart a path forward. When client organizations have a strategy for moving forward, […]
When IT, Architecture and HR intersect with design of customer experience (and rabbits)
Centralized customer service is a good idea because it fosters cross pollination.