about

Small group learning

Small group learning allows for conversations that can bring about extraordinary change in our experience of work and help us become influencers in our organizations.

Each learning community will be structured around a facilitated conversation model that will challenge participants to engage and commit to personal learning goals.

Learning will take place on Zoom and offline in a CIRCLES community. Participants will be encouraged (but not required) to have a sponsor or key contact in their organization to help develop learning goals and provide feedback to the participant. All participants will complete the course with implementable action steps and messaging to help them accomplish the desired action in their organization.

Benefits of engaging with a small learning community include:

  • Consulting engagement experienced in a small group
  • Peer-to-peer support for implementation of ideas
  • Mastermind sessions where we work on new and tough issues to help you get to the next level of competency

To learn more, check out the descriptions below, then fill out the contact form and we will reach out to you with upcoming dates and additional information OR you can sign up for our newsletter and you will always be in the know about our most recent offerings and events.

Nancy J. Hess is a seasoned HR professional who focuses on helping organizations pioneer extraordinary change through HR. As facilitator and instructor for the learning communities she will model methods of engagement that participants will not only experience in the community but learn how to implement in their own organizations.

OVERVIEW:

In this course you will become familiar with the fundamental practice areas in HR including:

  • workplace policies
  • job analysis and evaluation
  • performance
  • compensation and benefits
  • recruitment and hiring

We will discuss basic concepts, related employment laws and regulations, key challenges facing employers today including COVID-19 issues that impact the workplace. 

WHO IS THIS FOR:

This learning community is designed for HR Specialists who has been assigned HR tasks and expect to grow in their HR responsibilities.

WHAT TO EXPECT

Participants will become familiar with foundational concepts, be prepared to respond to workplace issues including where to go for more in-depth resources and learning.

At the end of this course participants will be in a position to move on to preparatory coursework for HR credentials, if desired. 

MORE DETAILS:

Over 12 weeks participants will be provided offline course materials including video and workbook.

During a weekly online session they will discuss progress on their learning goals and explore the fundamental challenges of each subject area. At the end of our sessions the participant will be able to audit basic HR practices and better understand a path for their own professional development. 

In addition to the weekly sessions, each participant will be offered a 90 minute one-on-one consultation to review learning goals.

Key takeaways from this small learning group include the the how and the why behind creating a good employee experience including:

  • Writing a job description
  • Pricing a job
  • Onboarding a new employee
  • Communicating workplace policies
  • Coordinating performance review process
  • Responding to employee complaints
  • Working with managers to ensure consistent application of policies and procedures 
COST:
  • $2000 for 12 weeks 
NOTE [The program consists of two modules offered sequentially with a break between. Participants may elect to take one module for $1000.]
  • 90 min weekly sessions
  • one -on-one consultative session (90 minutes)
  • (Total of 19.5 hours of intensive consultative sessions over 12 weeks)
  • access to community platform
Please inquire for additional details on course outline and to discuss your questions.
 
Create a better employee experience by putting into place HR systems and processes that help the workplace hum…

OVERVIEW:

This learning group will take a deeper dive into HR to better address tough issues and develop a high engagement HR system in your organization. 

In this learning community we will have conversations about how to build understanding of the why and help people shift thinking about…

  • workplace policies and practices
  • job roles, tasks and titles
  • performance reviews
  • compensation
  • learning and development

WHO IS THIS FOR:

This learning community is designed for HR Professionals with at least 3 – 5 years of experience and familiarity with implementation of HR policies and practices.

WHAT TO EXPECT

This learning community is for participants who need to analyze workplace problems and recommend a course of action.

We will learn how to structure conversations about workplace issues that can sometimes be sticky and find clear purpose and direction to help people shift their thinking.

Whether it is about job title, role, an annual performance review or a compensation discussion, professionals need to structure conversations to help employees gain insight and build understanding of organization practices and policies.

MORE DETAILS:

Over 12 weeks participants will be provided offline course materials including video and case studies.

During a weekly online session they will discuss progress on their learning goals and explore the fundamental challenges of each subject area.

In addition to the weekly sessions, each participant will be offered a 90 minute one-on-one consultation to review learning goals.

KEY TAKEAWAYS:

At the end of our sessions the participant will be able to conduct a wide range of HR conversations with confidence and provide HR leadership within the organization.

Specific topics will include:

  • COVID-19 related policies and practices, including
    • remote work, performance reviews, application of FLSA, benefits, etc.
  • Market pricing strategies in-a-pinch
  • Real-time workplace challenges
  • Facilitation techniques
  • Difficult conversation framework
COST:
  • $2000 for 12 weeks 
NOTE [The program consists of two modules offered sequentially with a break between. Participants may elect to take one module for $1000.]
  • 90 min weekly sessions
  • one -on-one consultative session (90 minutes)
  • (Total of 19.5 hours of intensive consultative sessions over 12 weeks)
  • access to community platform
Please inquire for additional details on course outline and to discuss your questions.
 
Create a better employee experience by putting into place HR systems and processes that help the workplace hum…

OVERVIEW:

This group will center on conversations about the experience of being on the frontline and the core skills and knowledge you need to grow and prosper in your supervisory role.

First, we will talk about what you need to know including HR laws and regulations that govern the workplace. You will receive policies, practices and procedures that you can take back and share with your municipality.

Then we will focus on people skills, including:

  • Team building
  • Conflict management 
  • Rewards and recognition
  • Coaching
  • Performance Evaluation

WHO IS THIS FOR:

This learning community is designed for those with responsibility for supervising employees.

WHAT TO EXPECT:

Participants will be expected to engage in discussions and work through case study and real time situations to better understand HR policies.

The highly interactive sessions will allow participants to bring questions and get consultant and peer feedback.

MORE DETAILS:

Over 12 weeks participants will be provided course materials including model policies. During a weekly online session they will discuss progress on their learning goals and they also have access to a Circle community where they can post questions through the week. At the end of our sessions participants will have tools and resources to help guide them, but more importantly, they will have more confidence to take action when faced with a supervisory dilemma.

In addition to the sessions, each participant will be offered a 90 minute one-on-one consultation to review learning goals.

COST:
 
  • $2000 for 12 weeks 
NOTE [The program consists of two modules offered sequentially with a break between. Participants may elect to take one module for $1000. Group rates are available for multiple participants from one organization.]
  • 90 min weekly sessions
  • one -on-one consultative session (90 minutes)
  • (Total of 19.5 hours of intensive consultative sessions over 12 weeks)
  • access to community platform
 
Please inquire for additional details on course outline and to discuss your questions.
 
Create a better employee experience by putting into place HR systems and processes that help the workplace hum…

OVERVIEW:

In this learning community you will be challenged to think through the complex and sometimes gray areas of employment policy.  We will focus on how to …

  • convene conversations that get at sticky issues
  • recommend an interpretation and application of policy to a real time situation
  • work through the evolving nature of the workplace issues including changing laws, practices and the unexpected (like a pandemic!)
  • influence the workplace culture to support fair, inclusive and equitable employment practices
WHO IS THIS FOR:

This learning community is designed for HR professionals or managers who are charged with creating, implementing and updating employment policies as well as advising management and leaders.  Course participants will be grouped so that participants are in similar roles, e.g., HR managers or generalists will be together in a learning community; municipal managers will be together, etc. 

WHAT TO EXPECT: 

Participants will be introduced to principles of organization development that are key to an engaged workplace and employment policies that are not set on a shelf but evolve with the organization.

MORE DETAILS:

Over 12 weeks participants will be provided offline course materials including video and workbook which will be a community platform where they can interact.

During a weekly 90 minute online session they will discuss progress on their own learning goals and have an opportunity to engage  participants and instructor (NJ Hess) on challenges they face.

In addition to the weekly sessions, each participant will be offered a 90 minute one-on-one consultation to review learning goals.

At the end of our sessions the participants will be practiced at skills of navigating gray areas of policy and understand the path to becoming an HR leader and convener of conversations.

COST:
  • $2000 for 12 weeks 
NOTE [The program consists of two modules offered sequentially with a break between. Participants may elect to take one module for $1000. Group rates are available for multiple participants from one organization.]
  • 90 min weekly sessions
  • one -on-one consultative session (90 minutes
  • (Total of 19.5 hours of intensive consultative sessions over 12 weeks)
  • access to community platform
 
Create a better employee experience by putting into place HR systems and processes that help the workplace hum…

small learning group inquiry