Testimonials
- Nancy carefully evaluated our township services and personnel. She actually interviewed and listened to our employees to determine the reality of our job descriptions vs. the perception of our duties. Nancy produced a high quality personnel policy which contained accurate job descriptions and a useful performance appraisal program.
- Barry Smith,
Township Manager
Manor Township, Pennsylvania
- Nancy provides a personal touch to the world of HR. Her ability to easily relate to all of our staff truly inspired their open conversation, insuring a well thought out end product.
- Terry L. Kauffman, Borough Manager/Authority Administrator
Borough of Mount Joy, Pennsylvania
- An RFP out ... a brilliant proposal ... gets the tough job done ... Understands the need ... offers a good solution ... gets the tough job done.
- Michael J. O'Rourke, Esq., Business Administrator
City of York, Pennsylvania
- In today's work environment, it is vital that you design your employee compensation and benefit package to meet the needs of your employees along with the overall goals of the organization. Nancy Hess was the consultant that I chose to lead the organization through a complete transformation to a merit base pay system. I found Nancy to be proficient in all facets of personnel administration. She not only provided the organization with new ideas to consider but she was instrumental in implementing the program by gaining the trust of all the key stakeholders in the organization. Without Nancy's expertise, guidance, and pleasant personality it would not have been possible to create a high performing organization.
- Fredrick M. Bean, Vice President, Municipal Division
Benecon Benefits and Consulting Group
Former Borough Manager, Borough of Carlisle, Pennsylvania
- Nancy Hess is an extremely knowledgeable and experienced person to have update and develop your personnel policy. She takes time to get to know your staff and organization before moving forward. In a quiet, calm manner she conveys her knowledge of the topic in question to the people she works with.
- Patricia Morrison,
Financial Officer
London Grove Township
- Nancy J. Hess worked with Manheim Township to put together a Broadband Personnel Program for the employees. Nancy understands different pay levels and was very patient with the different personalities who worked with her to finalize the program. Her knowledge in personnel theory and practical common sense approach helped us all understand and appreciate her guidance. The program has met and exceeded my expectations and helped not only the Department Heads but the employees understand more of their work relationships.
- James M. Martin,
Township Manager
Manheim Township, Pennsylvania