Services > Consulting
Consulting is an art that requires a strong foundation of knowledge and experience coupled with exceptional communication and people competencies. When an organization requests assistance, often the need crosses over into several areas of consultation intervention, and each area requires a different skill set.
Human resource management expertise in the areas of
- compensation system design
- job analysis and descriptions
- personnel policy analysis and development
- performance management
Leader and management development to include:
- work process mapping
- succession planning and management
- strategic planning
- supervisory and management coaching
- organization assessment
Often the initial client request is one that signals a need for expertise that is not currently available inside the organization. Consultants who provide expertise in a way that the client can understand and incorporate are providing the most basic and fundamental level of consulting service.
N.J. Hess works primarily with clients who have an additional desire to develop knowledge and skills within the organization. Therefore, not only does she bring content expertise but she works to transfer knowledge and skill inside the organization. The nature of this level of consultation requires a foundational relationship, personal flexibility and the ability to partner with the client to better understand learning styles, organization culture and challenges particular to the external environment.