I can recall several serious incidents in my time with clients where employee dismissals involved verbal and physical threats of violence. While in most cases the threats did not materialize, in some, I have no doubt that preventive steps taken beforehand made the difference. Sadly, in some cases, violence resulted when no threats were made. [...]
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The consultants in the study point out that simply cutting back budgets will only result in reduced services and “chaos”. Far more significant changes are needed, including a change in mindsets, improved management skills and a shift in culture to include more involvement by employees.
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The key point here is that process improvement is itself, a process, not a program, and so long as employees are engaged in the activities associated with it, improvements are going to take place, whether management measures these improvements , or not.
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Posted in Performance on Aug 2nd, 2010
We are still a long way from understanding how to create effective links between pay and performance. Part of the problem may be that we still over estimate the role money plays in achieving work satisfaction. I recently listened to a fascinating interview on WITF Radio Smart Talk with Behavior Economist Dan Ariely, author of [...]
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Posted in Personnel Policy on Aug 2nd, 2010
A couple of important recent court cases Compliance and Training Key to Victory in Overtime Lawsuits I have been talking with clients about the increased attention wage and hour is giving to employer time sheets and record of time worked. Here is a case that demonstrates the importance of taking the time to get this [...]
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Posted in Pay and Benefits on Aug 2nd, 2010
Attention! As most of you know, this is the survey you want to pay the most attention to when planning for your 2011 salary budget: World at Work Salary Budget Survey Here are a few relevant results for Pennsylvania employers: Actual 2010 Projected 2011 Mean Median Mean Median National 2.5% 2.7% 2.9% 3.0% [...]
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