When dogs bite and bees sting, we bring to mind our favorite things, but when things get stuck, or stale, what we need are a few good questions to evoke the spirit of engagement.
Over the years of working with people, I have found a few questions to be nearly fool proof. While the goal is to get something going, to move in a new direction, or to clarify, the point is to engage and to encourage others to bring more of their self to the matter at hand. Whether we are managing or consulting, we intend to put an idea into motion with the participation of others. For that, we need to energize others in both heart and mind.
So here goes, these are a few of my favorite questions, just in time for holiday gatherings. May your holidays abound with good cheer and meaningful conversation around the table.
1. Tell me about a time when….
2. What does it look like when [that] is happening?
3. Would you say things are better, worse, or about the same?
4. What is the most difficult aspect of what you do?
5. Why is that important?
6. What has been your experience with [that]?
7. What is the heart of the matter for you?
8. What makes this hard for you to discuss?
9. What is your concern?
10. What would help you move forward? What would hold you back?


Twitter